Canva, one of the most popular online graphic design platforms in the world, appears to be facing a major service disruption today. A large number of users have taken to social media to report that they are unable to upload images, videos, and other files to the platform, raising concerns about a possible outage.

The complaints began surfacing earlier today and have been growing steadily. Users from multiple regions are reporting the same issue — attempts to upload design assets either fail outright or get stuck on an endless loading screen with no success.

What Users Are Saying

Frustrated designers, content creators, and marketing professionals have flooded platforms like X (formerly Twitter) and Reddit with complaints. Many say the issue is severely disrupting their work, with deadlines being missed and client projects brought to a halt. Some users report that while their existing designs are accessible, no new files can be added to the workspace.

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What Seems to Be Affected

The primary issue being reported is the upload feature. Users cannot upload JPEGs, PNGs, videos, or PDFs. The problem appears to affect both the browser version and the mobile app, though some users note the issue is more consistent on mobile.

Canva's Response

At the time of writing, Canva has not issued any official statement regarding the outage. The company's status page has not been updated, and support response times appear to be delayed due to the high volume of incoming complaints.

What You Can Do

If you are affected, try clearing your browser cache, switching to a different browser, or checking Canva's status page at status.canva.com for updates. For urgent work, tools like Adobe Express or Microsoft Designer may serve as temporary alternatives.i